Welcome to the Help Center

From Home, choose a city (required) and an event date (required). You can search another city without changing the city saved in the top bar. Guest count and celebration type are optional. Use the filters on the results page to narrow results.

No. You can send an enquiry with your name and mobile number. Sign in later with the same mobile (OTP) to track quotes in My requests.

No. Sign-in is always mobile OTP. Email is optional on your profile or enquiry — only if you want written updates. It is never used to log in.

You send an enquiry → the provider may acknowledge and send a quote → you Agree & book when happy with the terms. Statuses include Enquiry created, Acknowledged, In discussion, Booked, and Completed.

Sign in with mobile OTP and choose List your venue (or use the Android app). From the provider dashboard tap + Add Venue or add a service, then fill in name, address, capacity, event types, services, photos, and availability. You can also download the venue or service form as Excel, fill it offline, and upload it to prefill the listing.

Open Provider inbox (or Notifications). You can Acknowledge, send a quote, reject, or close an enquiry — with a reason when closing or rejecting. Customer service can mark a bad enquiry.

Enquiries include the guest mobile number. Optional email appears only if the guest provided it for messages.

Never share OTPs, passwords, or payment PINs with anyone claiming to be MyHost. We will not ask for your OTP. Prefer in-app requests and quotes before paying offline.

Read our Privacy policy for how we handle phone numbers and booking details. You can request account help via support below.